To find out
your Discount Rates, select the above button that best describes
Frequently Asked Questions:
How does a business / merchant accept
Your business (also known as the Merchant's Business) submits a credit card
transaction to the Payment Gateway (example Authorize.Net) when a customer
buys with a card, using your website or you process a payment with a Web Virtual Terminal
or a Retail
Terminal Swipe or by phone for MOTO Center or
Wireless PDA Device.
Step 2: For Internet transactions, Authorize.Net receives the
secured transaction information and passes it via a secured
connection to us (Processor).
For Retails terminals, transaction information are sent
directly to us.
Step 3: We submit the transaction
to the Credit Card Interchange (a network of financial entities
that communicate to manage the processing, clearing, and
settlement of credit card transactions, such as VISANET).
Step 4: The Credit Card Interchange
VISANET routes the transaction to
the customer’s Credit Card Issuer.
Step 5: The Credit Card Issuer approves or declines the
transaction based on the customer’s available funds and passes
the transaction results, and if approved, the appropriate funds,
back through the Credit Card Interchange.
Step 6: The Credit Card Interchange relays the transaction
results to us.
Step 7: We store the transaction
results for your statement and relay the results to you.
Step 8: We pass the appropriate
funds for the transaction to your bank, which then deposits
funds into your personal Bank Account
$$ within 24 hours. This communication process averages three seconds or less!
Hassle free. Published Bank Rates updated
Retail/Restaurant Free Terminal
Medical Advance InterChange Plus
Internet / Phone / Mail Order
Qualified Discount Rate 1 *
Service Fee with Statements
- Option Authorize.net Setup Fee
- Option Authorize.net Gateway Fee
- Option Authorize.net
Low $0.10 cents
- Option Address Verification (AVS)
QuickBooks Virtual Terminal
Bank Transaction Fee [b3]
+ $0.15 cents
One capture batch
transaction fee for days with sales to
adjust tips and refunds [b3]
- Monthly Minimum
No (option to waive
- Free Terminal Warrantee Plan
- PCI Fee
- EIN Compliance Fees
* Hassle Free. Internet published Discount
Rates are not available at our centers walk-in/phone-in, you have to
apply online for these eSavings. If you are a retail and would like an Internet gateway,
you will apply for both accounts.
Retails with an average $20,000 monthly sales can qualify for
0.30% Qualified Index Rate, by selecting SuperSaver on the online
:: Ecommerce with an average $10,000 monthly sales can
Non-U.S. Businesses open a Merchant Account?
We currently only accept U.S. based businesses and government
agencies in all 50 states.
Why do I have to
provide my social security number?
Customer Identification Policy. The U.S. Federal Government demands that a proper check
be conducted on
everyone we allow to accept credit cards in their place of
business. You might have heard of the
This is a FinCEN regulation (Section 314/326) introduced after September 11th to prevent
laundering of money by terrorists. Required by law, all U.S.
Financial Institutions need to
obtain, verify, and record information that identifies that an applicant is a U.S. citizen or resident and are a legal
business before opening an account.
The designated officer of a corporation who applies, will be validated with a SS#. We will
however take extreme care to protect your
Privacy and will limit
the use to approve your application.
How is my merchant account
How can I make your day better? A very comprehensive support team is setup to assist you, consisting of
4 levels of operation.
You will be provided with 3 toll-free numbers to reach supporting
and subject experts.
- Merchant Customer Service
Center and Technical Support 24 hours
Support Center and Equipment Partners
- Client Partners and Risk
- Interactive Merchant System
- for the techno-savvy merchant who wants real-time
management. Merchants can view all transactions, batches, receive text messages and e-mail alerts, respond to charge-backs, change their terminal receipt header, change bank account information,
live chat, among many other new and unique features.
How long will this offer last?
All rates established here are long
term and guaranteed. This includes the cost of Authorize.net and POS
software which has not changed the last 11 years. We
make every attempt to pass the savings to you, however please
note that VISA/MC publishes the interchange rates twice a year
that all U.S. merchants are subjected to change; it may go down or up
or be regulated. All
standard merchant account discount rates
are Risk Free, as you have the ability to cancel at
anytime. You are also enrolled in one unique program
details), that no one else offers.
the VIP Club for a guarantee low rate forever
Submit two recent processing
statements of $100,000 in volume per month along with your
online application for a guarantee life-time low rate. Select
VIP Club on your application. When validated, we will send you a welcome VIP package which you
48 hours to complete the membership. [More
What fees are typically involved in accepting credit cards in the industry?.
To better educate our clients, we always encourage our
clients to compare, know the typical merchant banking fee structure and
understand the terms offered by various banks and providers.
Recurring fixed monthly fees:
Monthly Service Fee with Statement
This is a fixed monthly fee that virtually all banks/merchant account
providers charge. This is a handling fee and though it is called
"statement fee" by most merchant account providers, it
is a "Monthly Service/Support/Statement" which is more
accurate. Each month you will receive a detail statement send to you by mail
for your tax records. Find your statement fee on the rate
Monthly Gateway Fee (optional feature
only for Internet businesses)
A traditional Retail would have the cost of an electronic
terminal (about $400-$700) and daily ink/paper supplies.
Using a Internet Virtual Terminal, you will have a small gateway fee
instead. This is a fixed monthly fee that virtually all
gateway providers charge for their services, example Authorize.net. This fee is for the use of the
gateways transaction processing services and usually includes
items such as online payment cancellations and transaction
reports. This is only applicable to Internet
merchants using a Virtual Terminal instead of a traditional
swipe terminal. You will find the Authorize.net very
special offer price on the rate table above.
Per Transaction Fees and Batch Header Capture Fee:
This is a "per transaction" cost that is primarily related
to processing all your sales or credit. If you are a
retail, you will only pay the Bank Processor's transactions
In this situation if you had 50 transactions
you would pay $10 dollars in "transaction
fees". If you are a Internet Merchant or using a wireless
terminal, you might see a
$0.05 transaction fee for gateway fee, but that will be a
separate statement provided by your service provider (example Authorize.net,
Way AT&T). You will also noticed that each evening settlement is
considered a transaction or batch capture. Think in terms of a retail or restaurant, for example
tips added, refunds, corrections. You have a window of time to
make any necessary adjustments. All sales for the day
can be then be batched up automatically at the end of the day for
your day's deposit. So if you bill/settle weekly, you will have an
additional transaction fee for the batch header settlement
In summary, transactions/batch are each transmission of
your sales over the network.
is a VISA Inc. Internet
payment gateway popularly used as a convenient way for Mail
Order Telephone Order and eCommerce. This is much cheaper
way compared to voice authorization. It either
captures the necessary customer information (name, credit card
number, etc.) from a merchant's own secure transaction page, or
it displays a customizable transaction page hosted on an
Authorize.Net secure server, for the customer to fill out.
Merchants can check the status of transactions or run reports on
past activity by going to the Authorize.Net Web site and logging
on to their own password-protected Authorize.Net site. And
online businesses can use the Authorize.Net Virtual Terminal to
enter payment information manually if customers prefer to call
in their credit card information. Where traditional
retails have the cost of a terminal, printer and paper, Internet
merchants pays a gateway fee to the service provider.
Our Solution: UBS has a service agreement with Authorize.net to
waive setup fees and provide a very low monthly fee. See rate
table above. As a provider, our overall rates are much lower, you
will be saving 10 cents or more for each transaction with no
limits to the number of transactions. Authorize.net will
support and bill you directly
at the discount rate based on our service agreement. We also
you free scripts that allows you to create order forms on your
web pages. read more about our
In addition, a free iPhone/iPad app for authorizing anywhere. If you are already tied to a merchant account, you can still select
Gateway Only rates.
Monthly Minimum Processing Fee: The monthly minimum amount is
what you must pay each month for your Visa/MasterCard
processing, at the minimum. However, this fee is only billed when it is not
exceeded by your monthly processing fees. The monthly minimum
does not apply to statement fees or transaction fees.
The minimum is calculated by multiplying your discount rate
against your total sales for the given month. This amount is
then subtracted from the minimum and you are charged the
difference. For example if the processor requires you to keep a
monthly minimum is $20 and you processed $714 in sales for the
month, that is $714 X 2.1% = $15.00. Subtract $15.00 from $20.00
and you would be charged the $5.00 difference. If you processed
$1000, then there would be NO minimum charge as it equals
$21.00, which exceeds the minimum. Keep in mind you are charged
the difference. You can do the math, and estimate your amount of
sales each month and decide if you want to have a monthly
minimum every month.
At UBS, we have WAIVED all monthly minimum with the
exception if you opt to participate in our Free Terminal Program
or Optional Offers. Waiving a monthly fee can easily save you
money for new businesses. Keeping it just as
attractive for established high volume businesses, we can waive
your annual fee when you keep our low monthly minimum. To
summarize, if your monthly minimum is $15, you will only need
about $714 in VISA/MC sales each month. Apply
online and select your choices.
I would like to offer Amex in the future. Am I going to
get charged a setup fee for Amex, Discover, JCB, Diners?
No, there is no setup fees for an American Express account. It is FREE for new applicants, so get
your business pre-approved for it up front, establish your line of credits
be ready for the demanding holiday season.
As of April 2009. Discover,
MasterCard and VISA have the same discount rates and
participates in one conglomerate network solution! Integrated
under this new exclusive agreement, you are automatically
qualified to accept Discover Card as well as JCB and China Union Pay, opening doors to
billions of international customers to use their local cards
under the Discover brand name.
Once pre-approved, American Express
will call you and explain their rate options, which is very low
these days. The rates
are set by Amex standard in the USA and you have various
choices. For a optional monthly flat fee,
small businesses under $5,000 in annual American Express sales
can benefit from the $7.95 plan. The effective rate is 1.908%. If you processed $5,000 in V/MC
sales @ 2.1%, it would have cost you $105.00 versus the low Amex
everyone also knows AMEX are liberal with the credit limit, so customers
tend to spend more with Amex. If you are getting a discounted Authorize.net
gateway offer, you will automatically be considered for American
Express. You can of course not offer it to your customers by turning it OFF/ON on your gateway configuration at any time or not display the
Amex network logo in your place of business.
Do you accept Healthcare Spending cards mandated by the Federal
Yes, as a Healthcare
Merchant Provider, we accept Healthcare Provider Cards - Flexible Spending Account (FSA), Health Reimbursement Account (HRA) and Heath Saving Accounts (HSA).
On your application, just request for these features during your terminal setup.
I would like to accept JCB cards
for my Japanese International clients?
JCB cards can be setup now instantly by accepting Discover Card.
As of 2009, Discover has partnered with JCB. JCB rates
will be the same as VISA, MC and Discover. For more
information, call JCB at 1-800-366-4522, Monday through Friday from 9 a.m. to 5:30 p.m. Pacific time.
Contractual Terms & Cancellation / Termination Fee
There is NONE - $0 cancellation fee,
even though we would like you to stay for 3 months in good
faith. This is one of the key exit criteria that an
experienced merchant would want and should not be taken for
granted. We understand that it is a burden for some businesses
to be tied down financially, so we have negotiated a $0
cancellation fee for everyone with the exception for those who
customized a plan or
specifically requested for a term or on a Passport or have
purchased discounted equipment. The industry banking standard is 3
years, because there is a significant cost/risk to approve an account
for any single merchant. We review, audit and present your
business to underwriters; then your application will be sent to technical support, the billing department, shipping and
makes the final journey to
the filing station. You will quickly notice that this whole process requires the use of about
8 employees working behind the scenes to make it all
happen for you.
simple process has been established for you. Before you
cancel, you may want to consider a no monthly minimum plan. To
cancel, call your assigned 800 number for a lesson on how to
close your books and how to handle refunds during this period if
your customer makes a request and plan how many days after your
last sale. Fax a signed letter to
authorize your cancellation.
Discount rates are always quoted
at Qualified Rate 1 in the industry and many banks/merchant resellers fail to inform
you about non-qualified rates. Each of your transactions will be
classified as either qualified, mid-qualified, or non-qualified.
These three classifications are based on Visa/MasterCard/Discover
rates, cost and risk management.
Qualified (Ecommerce Rate 1) –
This is your daily discount rate based on your merchant classification of MOTO or
e-Commerce. Use a 3-D Secured Qualified Internet Ecommerce Gateway (example Authorize.net,
QuickBooks) for Internet orders or Magnetic stripe is read and
batch is settled within appropriate guidelines.
Customers with standard issued
card, check card, off-line debit, Corp Data III, Corp Data II Int’l, World Card Public Sector, processed directly through Authorize.net will have a Qualified rate.
Qualified (Card Present Rate 1) –
This is your daily discount rate based on your merchant classification of
retail, B2B, restaurants or office. To compete against PIN-based debit cards, Visa and MasterCard lowered the interchange rates for debit cards well below those for credit cards and pass on the lower cost of these cards directly to merchants. Cardholder and card must be present with a check card or off-line debit for Rate 1
and standard issued
card, Corp Data III, Corp Data II Int’l, World Card Public
Sector will have a Qualified Rate 2.
Mid-Qualified – Card is not present or magnetic stripe is not
read in a retail store, normally termed as a MOTO transaction
for most banks. This is the percentage amount that is charged when the
sale is keyed in, but all of the address verification
information matches. In addition, when a customer uses a
rewards-based Visa /MC credit (CPS Rewards, Traditional Reward,
World Merit). On behalf of businesses; VISA/MC and issuers very
often advertise on certain market segments, promote specialty cards and the cost is pass to
as interchange reimbursement fee. This percentage is usually less than the
Non-Qualified – This is the percentage amount
added by VISA/MC to your daily discount rate when a customer
uses some rewards-based Visa /MC credit, corporate, business, or
government credit card. On behalf of businesses; VISA/MC very
often advertises, promotes specialty cards and the cost is pass
to you as interchange reimbursement fee.
• "On time" is defined as batching the terminal out on the
evening of the sale.
• A "late" batch is defined as batching the terminal more than
24 hours after the sale occurred.
Our principle has always been to provide low cost, value added services.
The Qualified Rate 1 (also known as the discount rate) is the published lowest rate a merchant will incur
based on the merchant classification each year and card used. The Mid-qualified is at a low range between +[0.00%..1.10%]+10 cents
(e-Commerce at 0.00%) and Non-qualified surcharge is between +[1.30%..1.60%]+10 cents
(e-Commerce at +1.39%..1.45%) spread
above the Qualified rate. Rate charges are determined by
VISA/MC at point of sale. With these surcharges, you can
estimate your effective rate and will be pleased to discover how
low our rates are. Your customer's decision
on how they pay with their credit card is not within your
control, you should therefore account for the cost as part of
doing business with credit card payments. What
VISA/MC/Discover have done, is to pass some of the risk and cost
of promotion to you. As an added benefit, we therefore lowered your
Qualified Rate upfront with a valuable base point discount, to
give you a better effective rate.
currently three ways that debit card transactions are processed:
online debit (also known as PIN debit), offline debit (also
known as signature debit) and the Electronic Purse Card System
(smart card chip).
It should be noted that one physical card can include the
functions of an online PIN debit card, an offline debit card and
an electronic purse card. If you look at a debit card, you
may notice a VISA or MC logo for the credit network, a stripe
requiring Pin Debit network, and maybe a smart chip. PIN debit usually has the lowest
debit rate but requires a customer to physically key in a pin.
Offline debit and Electronic Purse Card System (smart card chip)
are treated the same discount rate as VISA/MC/Discover when no
pin is entered at point of sale. A merchant using a debit
card on the Internet, will of course be considered offline, as
no PIN is entered, so automatically VISA/MC will take precedence
of processing the transaction.
Tell me more about accepting credit card?
A merchant account in the USA. is a contract under which an acquiring bank extends a line of credit to your business. As line of credit is money that has not been paid by your customers, it is very similar to you getting cash in advance deposited into your account within 48 hours
after each sale. The underwriters will then accept the risks for
180 days, while your customers finance on their credit card. Your customer has not paid anything yet at the point of sale, so the money has to come from somewhere.
A sponsoring VISA/MC Acquirer Bank or American Express will
your account and advance you the cash.
When you, as a Credit Card Merchant,
want to accept a credit card for payment of your goods and
services, you first submit an authorization transaction to your
Your Processor accesses the Visa/MasterCard/Amex network to
communicate the authorization transaction (containing a
"Transaction Amount") to the Issuing Bank to ensure that the
credit card is valid and that the Transaction Amount does not
exceed the Cardholder's credit limit. The authorization
transaction also puts a "hold" for the Transaction Amount on the
Cardholder's credit limit. That way, the funds are available to
you when you submit the corresponding "Deposit" transaction.
If the authorization succeeds, and you subsequently (or at the
same time) submit the Deposit transaction, you are informing (in
effect promising) your Processor, your Sponsoring Bank, and the
Issuing Bank that you are prepared to deliver to the cardholder
the goods and services that are expected by the cardholder, and
that you wish to receive payment for these goods and services
from the Issuing Bank.
Your Processor, based on your Deposit instruction, then again
works within the Visa/MasterCard/Amex network to request the Issuing
Bank to deposit the "Net Settlement Amount" (i.e. the
"Transaction Amount" less the "Discount Amount") into your bank
account at your Sponsoring Bank.
The Discount Amount (i.e. the Discount Rate times the
Transaction Amount) and other fees, such as transaction fees,
are used to pay the various entities that help you collect from
the Issuing Bank. In particular, the Issuing Bank, the
Visa/MasterCard/Amex Network/DiscoverCard, the Sponsoring
Acquirer Bank and the Processor
all share in dividing up the Discount Rate proceeds.
Along with accepting credit cards is
the responsibility of handling chargebacks and retrievals
A chargeback is a transaction that is in dispute by the
cardholder or issuing bank. The chargeback occurs when a
customer disputes a charge or the bankcard procedures are not
followed. There are several reason codes for a chargeback
including merchant fraud, product/service not as described,
never received product/ service, transaction not authorized by
cardholder, etc. If you handle your sales properly and smartly,
you will not have any chargebacks at all. If
your business receives a chargeback, your checking account will
be debited for the amount in dispute. In addition, a fee for
handling the chargeback may be imposed and reflected on the
merchant statement. In some circumstances a cardholder’s
issuing bank may request a copy of the retail sales slip
containing the authorized signature. This is why it is essential
to keep accurate records of all sales slips and/or sales drafts.
Federal law requires merchants to maintain signed sales slips
for a minimum of two years and of course VISA/MC holds you
accountable for any customer chargeback up to 6 months. The
retrieval request will provide the cardholder’s account number,
a reference number. In support of the
program, our interest has not been to profit wrongly chargebacks,
the chargeback/retrieval fees therefore ranges between $15-$16,
paid to the investigating agency, when requested
by your customer's (cardholder) issuing bank.
You may be subjected to other standard inter-bank fees
[b3] if an incident occurs:
Common to the banking industry, NSF - Non Sufficient Funds,
DDA - Bounce Checks if you accept checks ($25 per penalty)
Voice Authorization is used
at times in a Retail store the old fashion way, when a card is in question. A
merchant can call VISA/MC/AMEX directly for an authorization if your
terminal indicates it or if you prefer to speak to an agent in
person, typically for 60 cents.
However eCommerce users should just use the virtual terminal- Authorize.net to obtain a card authorization, which cost you
nothing additional. You will not use Voice Authorization
unless absolutely needed.
Verification Seal allows your customers to learn more about
your businesses. As a Verified Member, you can proudly
display the Seal on your website or auctions with a redirected
link we provide.
What it Means to
To become Verified, a merchant member must
provide us with proof that he or she has opened an account at a
bank or other financial institution, in addition to our
screening. Because all financial institutions
are required by law to screen account holders, our verification
process increases security when customers shop with you.
Included with the Validation Seal,
Free Search Engine submission. No additional cost, just ensure that the
verification seal is included
on your website for our automated system to begin submitting
your site for indexing.
Will my DBA name appear on my
Yes. Your DBA name can be any name you
do business with and will appear prominently on credit card
statements. Of course you should choose a name that matches your
marketing material to avoid customer disputes. Some businesses prefer
to list their website and phone number as the DBA to reduce
charge-backs and to market their brand. Your Legal name is your registered LLC,
Corporation, Partnership name or your name, if you are a
We are a home based business (dba). Will my home utility bill
qualify as a supporting document?
Yes. Make sure
your dba (business name) matches the home address and the
utility bill is the same home address.
I have a retail store but I would also like to sell online,
how should I complete the application?
You can apply for a Retail Account and then request for an
Internet e-Commerce account. Select Retail, pick your choice of a
free terminal to save even more. On your application, just
write down you would like an Internet gateway added. You
will then receive a Internet Addendum rate, which you will fax/email
in. Make sure your website includes a
terms, privacy statement
and refund policy presentable for
VISA/MC verification. You will receive 2 statements each month with 2
statement fees, as they are
2 separate accounts. A Retail account and an Internet
account are 2 separate accounts, as they carry distinctive different risks
identified by VISA/MC/Amex and uses difference technology. A Retail
should use a swipe terminal to get the lowest rate and the Internet requires an
Internet Gateway Provider such as Authorize.net, where secured data is pass-through
with no human intervention. The discount rates and fees will
apply accordingly to which account you complete the sale.
In both solution, you can of course manually key in entries,
which can downgrade your rates.
You can review the table rates on the 2 columns above.
Can I use a P.O. Box or UPS address?
Required by law, your
Doing Business As (DBA) address on file in the USA must be a
physical address and not a box. You can however provide a PO Box or UPS address
alternate Legal Address for your listing when you apply.
Do I need a Manual Imprinter [c5]?
Your choice, it is
recommended by VISA/MC and is a necessity for Retails with
customer facing transactions. A Manual Imprinter is the
old fashion plate and swipe you can use to get an imprint. You can also use it on the road or
when your terminal goes down. 100% e-commerce merchants
with no customer facing, will not need one. Cross it out and initial
your name if you do not want it.
Do I still need a bank for deposits or where
will my sales be deposited?
you will need a local bank or U.S.
Internet Bank checking account. You can either provide us
a signed bank letter with the routing/account number or a
photocopy of a voided check that shows your routing/account
number/address/security screen lock printed. Normal deposits take about 24-48 hours
(next business day) to clear in
all banks in the USA. Next day funding available for swipe
Is Interchange-Plus Rate Plan
Do I need a Supply Program for paper and ink?
If you don't need it, mark it as N/A -
I cannot decide
on which processor bank?
United Bank Service, as the name suggest; is a conglomerate of acquiring banks, united and participating in one
providing you a competitive, stable and secured service.
to uphold our high banking standards with the unbeatable promise
of price matching. Our goal is always to be the low price leader in every community where we operate.
We do not need to
post fictitious or old "testimonials", as we are never short of
referrals. The best referrals you can get are
merchants who have completed their research recently and have been
our client. Get all the referrals you need from our
listings or cross-verify the seal
How long does it to take to get approved and what is the application process?
UBS offers same day service. Applications with ALL
supporting documents submitted before 12pm Eastern Time, Mondays to Fridays
business days, can get approved by 8 pm
on the same day. Documents received after 12pm will be
processed at midnight and be approved the next business day. You will find more
complete details here.
What are the list of unacceptable merchants
that are considered high risks?
All Sexual Oriented or Pornographic
Merchant, Gambling, Online Vitamins/Health Supplements and “Get Rich
Quick” Books, Programs, Investment, auction etc. Review a copy of our
underwriting process under Tier 4 – Unacceptable merchants.
Do you offer special rates for
non-profit 501(c) organizations?
Yes, if you run a shelter-orphanage
or provide immunization, food, health or emergency, please visit
Non Profit Special
Projects. All other non-profit organizations should also provide
your 501(c) EIN Tax Letter filing to be categorized as CPS Charity.
Do you offer affiliate or
Yes, use the Contact Us
form to request for the latest program. Each referral requires
you to be in contact with your referee.
Terminal FAQs and Other Statement FAQs
We have compiled a
list of the most common issues with credit card terminals and
standard fees that occur on merchant services.
Download a copy for your reference.
Getting Started and Applying
that you are excited to begin, rest assure you will be pleased
with our electronic payment system and financial products.
You have to apply online, at the end of the online application, your signature is
required. You will be assigned a VISA/MC account number
instantly. Apply now and very soon you will begin
accepting Visa and MasterCard as well as American Express and